NRC Health: How Patient and Employee Rounding Work Together to Drive Patient Loyalty
June 24, 2026
June 24, 2026
LINCOLN, Nebraska, June 24 -- NRC Health, a provider of customer intelligence in healthcare, issued the following statement on June 23, 2026:
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How Patient and Employee Rounding Work Together to Drive Patient Loyalty
By Ryan Lebow, VP Solution Consulting, NRC Health
In our most recent NRC Health nSight, we found a 20-point difference in Likelihood to Recommend (LTR) scores between rounded and non-rounded patients, based on nearly 37,000 p . . .
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How Patient and Employee Rounding Work Together to Drive Patient Loyalty
By Ryan Lebow, VP Solution Consulting, NRC Health
In our most recent NRC Health nSight, we found a 20-point difference in Likelihood to Recommend (LTR) scores between rounded and non-rounded patients, based on nearly 37,000 p . . .