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Cornell University Industrial and Labor Relations School: E-commerce Warehouse Data Offers Insight Into Worker Behavior
April 17, 2026
ITHACA, New York, April 17 (TNSjou) -- The Cornell University Industrial and Labor Relations School issued the following news:

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E-commerce warehouse data offers insight into worker behavior

In an e-commerce warehouse, worker performance is influenced by the performance of those around them, despite a system that discourages interaction, according to research from Caitlin Ray, ILR assistant professor in the Human Resource Studies Department.

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